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Outsourcing in the PhilippinesIT and IT-enabled ServicesOutsourcing in the Philippines: IT and IT-enabled services outsourcing is the country's 'sunrise' export sector. The Philippines has emerged as the new frontier for Business Process outsourcing (BPO). More and more foreign companies realize the many advantages of outsourcing in Philippines. Outsourcers express high-level of satisfaction with their overall results and profits, and are expanding their Philippine operations.
BPO Philippines - Leader in QualityBased on Accenture's 2004 Offshore Location Attractiveness Index, the Philippines ranks as the number one outsource location for activities where the availability and quality of staff are as important as cost.
The country boasts of 94% literacy rate. It has more students enrolled in universities than most European countries. With 643 IT schools, 400 technical colleges, and 86 colleges and universities, the country produces an estimated 400,000 graduates annually. It has a large, increasing pool of multi-skilled IT professionals - over 40,000 engineering and IT students join the workforce every year. The country's educational, healthcare and business systems, which are patterned after the US, also produce high-quality doctors, accountants, and lawyers. Furthermore, the Philippines has a strong western influence, and an open economy that makes it even more adaptable to other cultures. Majority of the Philippines' 90 million population speak English. The Filipinos are also known for their excellent facility in acquiring foreign accents and learning various languages (including Japanese, German, French, Spanish and Chinese). All these plus the Filipinos' friendly nature and customer service orientation have made the Philippines a preferred destination for:
Philippines - The New Outsourcing HubThe Philippines is a recognized outsourcing hub for US, European and Japanese firms. There is a growing number of international companies outsourcing in the Philippines. The list includes:
Outsourcing in the Philippines - Vast Investment PotentialFrom less than US$150 Million in 2001, the industry has grown significantly and is expected to reach US$ 2 Billion by the end of 2005.
With the accelerating growth of the global offshore outsourcing market, there continues to be a vast untapped potential for outsourcing in the Philippines. The industry aims to generate 1 Million ICT jobs by 2010, and has put together a strategic roadmap and specific programs to achieve this target. The Philippine BPO industry enjoys full and unwavering support from the government. No less than President Gloria Arroyo chairs the Information Technology and e-Commerce Council (ITECC) that oversees, reviews, updates the country's e-commerce strategy. The President champions the BPO industry and aggressively promotes the outsourcing in Philippines in her meetings with foreign investors. The Philippines has several economic zones, and dedicated IT and cyberparks that benefit from a strong telecommunications infrastructure, including a nationwide fiber-optic backbone and multiple undersea cables to every region in the world. The country offers attractive incentives to investors, including tax holidays. Already more foreign investments are pouring in to beef up the country's information and communications infrastructure that will further strengthen the country's position in the global BPO market.
Outsourcing in the Philippines: News Philippine Government Supports Call Center Boom Philippine President Gloria Arroyo ordered 100,000 scholarships to support the growing demand for skilled Filipino professionals in the call center industry. Find out more... GenPact to Set Up Centers in the Philippines, Poland Business Process Outsourcing giant GenPact, formerly known as GE Capital International Services, will set up two global service delivery centers in the Philippines and Poland this year. It expects to hire a total of 3,000 BPO professionals. Find out more... Dell to double its Philippines call center operations Michael Dell, founder and chairman of Dell Inc., announced its plans to increase its Philippines call center workforce to 1,400 from the original target of 700. Read more... Gaming Industry Eyes Filipino Animators With the rapid growth expected in the global gaming industry, Filipino animators are urged to get into game development. Read more... Siemens Inc. Launches Call Center in the Philippines Siemens Inc, a German conglomerate, opens its first call center in the Philippines and expects to employ 700 people by the end of the year. Read more... Philippines soon to lead in global BPO industry The Philippines BPO industry, with its proficient English speakers with professional experience, is expected to overtake India in the coming years. Read more... Other News on Outsourcing in the Philippines:
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